Utilities have historically made significant investments in their customer care systems and processes, yielding a data-rich environment that is now being enhanced with the influx of smart meter data. Monthly meters yielding 12 annual data events per meter will be exploding to as many as 35,040 data events as utilities begin migrating to 15-minute interval reads. more...

Cyber security is one of the top concerns for utilities that are implementing a smart grid network solution. Consumer privacy and data integrity are critical. The good news is that industry leaders have established proven processes and procedures to mitigate threats, improve resiliency and reduce risk. Join this discussion on how BC Hydro has applied both network and application layer security to bulletproof their multi-service smart grid infrastructure for their 1.8 million meter AMI deployment. more...

The new consumer is a mobile consumer: always "on", 24/7. They prefer texting over e-mail, and e-mail over a phone call or face-to-face communication. more...

Join us for a live smart grid analytics discussing real life case studies for how analytics can change the speed of business today, allowing users to unleash their creativity and focus on what matters: data-driven insights that benefit the business. more...